Frequently Asked Questions

When is the best time to visit New Zealand?

New Zealand is an extremely popular summer destination, both for overseas and domestic visitors. Tourism New Zealand strongly recommends you book at least your first two nights accommodation during the months of January, February and March to avoid disappointment. It's a good idea to make contact with the local TTShuttles & TTTours visitor centre in the region you are travelling to, and discuss with them whether late bookings will be available.
Summer and winter temperatures vary by only about 10ºC over most of the country, making New Zealand an ideal holiday destination all year round. New Zealand has four quite distinct seasons - Spring (Sept-Nov), Summer (Dec-Feb), Autumn/Fall (Mar-May) and Winter (June-Aug). In summer there's plenty of sunshine, and activities in and around the water include rafting, snorkelling, diving and kayaking. You'll find snow on the mountains in winter and excellent skiing. Away from the mountains, New Zealand winters are mild and temperatures generally do not fall below freezing.

What's the climate like? What clothes should I take?

New Zealand's seasons are the reverse of the Northern Hemisphere. This means that the warmest months are December, January and February, while the coldest are in June, July and August. Don't let cold months put you off - winters tend to be short and generally fairly mild.
That said, on any given day the weather and temperature can change unexpectedly and sometimes dramatically. You should be prepared for that, particularly if you are going hiking or doing other outdoor activities.

Do I need a passport or visa to enter New Zealand?

All visitors to New Zealand must carry a passport that is valid for at least three months beyond the date you intend to leave the country.
Most visitors who intend to stay for less than three months do not require a visa. If you want to stay longer than three months, or your country of origin does not have a visa waiver agreement with New Zealand, then you will need to apply for a Visitor's Visa.

Should I go on a guided walk or an independent walk?

If you like hot showers and other home comforts, you should book a guided walk. But if you don't mind 'roughing it a bit' then try independent walking, carrying your own pack and staying in basic huts or tents.

Can I use my credit cards/ATM cards in New Zealand?

All major international credit cards can be used in New Zealand and Travellers Cheques are accepted at hotels, banks and some stores. If your credit card is encoded with a PIN number you will be able to withdraw cash from automatic teller machines (ATMs) situated at banks and shopping centres throughout the country. If possible only withdraw small amounts of cash at a time and always shield your PIN number.
Most visitors who intend to stay for less than three months do not require a visa. If you want to stay longer than three months, or your country of origin does not have a visa waiver agreement with New Zealand, then you will need to apply for a Visitor's Visa.

Where are the international airports located in New Zealand?

New Zealand's international airports are at Auckland, Wellington and Christchurch. Some flights from Australia also land at Hamilton, Palmerston North, Queenstown and Dunedin

Where is the capital of New Zealand?

Wellington is the political, banking and financial centre for New Zealand. The Parliament building known as the 'Beehive' is one of the city's top attractions. The National Archives, National Library and Old Government Buildings (the second largest wooden building in the world) are located nearby and are open to casual visitors free of charge.

When is the best time to go trekking/hiking in New Zealand?

Tracks such as the Abel Tasman, Heaphy and Queen Charlotte Sounds Walkway located at the top of the South Island can be walked all year round. However, those tracks at higher altitudes such as the world famous Milford Track, Kepler and Routeburn are closed in the winter due to snow. You must book to walk the Milford and Routeburn tracks, which are open between October and April.

What rental car agencies are in New Zealand?

The main international companies such as Avis, Hertz and Budget operate in New Zealand. There are also local rental companies.

Do I need to pre-book accommodation and transport?

It's a good idea to book at least your first two nights of accommodation in advance, especially during the busy summer period in New Zealand - from December to February. Booking transport in advance is also recommended, especially in summer.

Do I need to pre-book accommodation and transport?

It's a good idea to book at least your first two nights of accommodation in advance, especially during the busy summer period in New Zealand - from December to February. Booking transport in advance is also recommended, especially in summer.

Should I go on a guided walk or an independent walk?

If you like hot showers and other home comforts, you should book a guided walk. But if you don't mind 'roughing it a bit' then try independent walking, carrying your own pack and staying in basic huts or tents.
If you wish to walk the popular Routeburn and Milford Tracks, you will need to book through the Department of Conservation's Great Walks Booking Office.

What is a 'Farmstay'?

Farm and homestays are an ideal way to get to meet local people and experience a slice of New Zealand rural life. Depending on the kind of farm, you may get the chance to share home cooked meals with your hosts and join in with milking cows, shearing sheep, lambing, kiwifruit harvesting or whatever else is happening on the farm.

Which international hotel chains operate in New Zealand?

A wide range of international hotel brands operate in New Zealand including;
* Accor Group - (Ibis, Mecure Grand, Mecure, Novotel and Sofitel)
* Carlton
* Choice - (Comfort Inns and Quality Inns)
* Grand Chancellor
* Hilton
* Hyatt
* InterContinental, Crowne Plaza and Holiday Inn
* Langham
* Millennium, Copthorne and Kingsgate
* Peppers
* Rydges
* Outrigger
* Stamford Plaza

What is a 'Kiwi'?

The kiwi, New Zealand's national emblem, is a flightless bird with hair-like feathers and a long, slender bill which it uses to pull worms and insects out of the ground. Found only in New Zealand, it is active at night in the wilderness areas of the country. Be sure to visit one of the many kiwi houses where you can watch them under special 'nocturnal' lighting.
New Zealanders often refer to themselves as Kiwis, and the term is also used as a short form for the famous kiwifruit. On the stock exchange, the New Zealand Dollar is also referred to as 'the kiwi'.

What kind of night-life is available in New Zealand?

Lively DJ and band scenes, particularly in the larger cities, have given New Zealand's night life a renewed vibrancy. You will find a variety of night-clubs, cabarets, pubs, concerts and live performances to choose from, and there are also four casinos, in Auckland, Hamilton, Christchurch, Dunedin and Queenstown.

What types of activities are available for children?

If you are thinking about visiting with your family, you can be confident that New Zealand has a wide range of activities to keep your children happy.
New Zealand's parks and large areas of unspoilt wilderness are ideal places to expand your children's appreciation of wildlife and the outdoors. Horse riding, snow activities, whale watching, fruit picking and wildlife centres and zoos are just some of the choices available.
If you are visiting the larger centres, you will find a range of themed attractions including Rainbow's End (Auckland), Splash Planet (Hastings), Marine Land (Napier) and the International Antarctic Centre (Christchurch). Te Papa, New Zealand's interactive national museum, has a range of activities for the whole family to enjoy, including Story Place, a haven for small children.
Most family restaurants have childrens' menus and high chairs. Many cafes also have high chairs, and a toy basket to amuse babies and toddlers is becoming increasingly common in both cafes and shops. Most public gardens have well equipped play areas for young children, as do many holiday parks. Adventure playlands such as Chipmunks or Lollipop's Playland are always popular with the very young — these can be found in most main centres.

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